Question: Q 4 . Amazon AWS has a customer service center at Dearborn handling calls from customers encountering system issues. The center operates 2 4 hours

4 .

Amazon AWS has a customer service center at Dearborn handling calls from customers encountering system issues. The center operates

24

hours a day, seven days a week. Managers at the center also expect the number of customer calls to follow a Poisson distribution and have an average of

576

calls per day.

Calculate the average number of calls in a one

-

hour interval, a

30 -

minutes interval, and a

5

minutes interval.

What is the probability of having ten calls during a

30 -

minutes interval? Express the PMF formula and parameter values clearly and respond at the

4^{t h}

decimal place.

What is the probability of no calls during a

5 -

minutes interval? Express the PMF formula and parameter values clearly and respond at the

4^{t h}

decimal place.

What is the probability of more than two calls in a

5 -

minutes interval Express the PMF formula and parameter values clearly and respond at the

4^{t h}

decimal place.

How to obtain the probability that less than two calls during a

5 -

minutes interval using Excel? express the Excel formula clearly

Q4. Amazon AWS has a customer service center at Dearborn handling

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