Question: Q 4 . Amazon AWS has a customer serviee center at Dearborn handling calls from customets encountering system issues. The center operatex 2 4 ,

4 .

Amazon AWS has a customer serviee center at Dearborn handling calls from customets encountering system issues. The center operatex

24,

hours a day, veven days a weck. Managets at the center also expect the number of customer calls to follow a Poisson distribution and have an average of

576

calls per day.

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