Q. An operational plan has as its objective to train 500 staff members in the topic Sexual Harassment over a 12-month period. Give three milestones that would be suitable for such a plan:

Q17. A plan to train 250 staff in safe lifting procedures will cost $25 per person. What is the total cost of the training?

Q18. You are developing a plan to replace accounting and invoicing software at a business. Name three potential problems you expect to face and must account for in the plan: Q19. Name six ways to monitor the implementation of the plan to replace the accounting and invoicing software:

Q. 20Briefly describe one Key Performance Indicator for the implementing of the new accounting and invoicing software:

Q21. What can a Team Leader do in order to act as a role model for other team members when working on a project that is developing and implementing a new plan?

Q22. Briefly explain the concept of mentoring in the workplace: