Question: Q) Do patients at HCCI have the same expectations as far as care and personal touch go as their patients in India? What does it

Q) Do patients at HCCI have the same expectations as far as care and personal touch go as their patients in India? What does it mean from a task-shifting standpoint?

Please reference the following article for your explanation:

Khanna, Tarun, and Budhaditya Gupta. "Health City Cayman Islands." Harvard Business School Case 714-510, May 2014. (Revised March 2016.)

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