Question: q , is an organizationwide commitment to satisfying customers by continuously improving every business process involved in delivering products or services. Total quality management (

q,

is an organizationwide commitment to satisfying customers by continuously improving every business process involved in delivering products or services.

Total quality management

(

TQM

)

program

Capability Maturity Model Integration

(

CMMI

)

Toyota Production System

(

TPS

)

Just

-

-

case

(

JIC

)

manufacturing

q, is an organizationwide commitment to satisfying customers by continuously improving

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