Question: Q. Run outliner and checking missing values then run PLS and SPSS for analysis. Respondent CSV File & Questionnaire: https://drive.google.com/drive/folders/1imiGIkLxDdbq4DYREfwdSfWtGODSxCMY?usp=sharing My Model: Customer mistreatment independent
Q. Run outliner and checking missing values then run PLS and SPSS for analysis.
Respondent CSV File & Questionnaire:
https://drive.google.com/drive/folders/1imiGIkLxDdbq4DYREfwdSfWtGODSxCMY?usp=sharing
My Model:
Customer mistreatment independent variable
Job Performance Dependent variable
Job satisfaction Dependent variable
Autonomy/competence / relatedness satisfaction Mediator

Autonomy need satisfaction 0.19 (0.05) -0.24 (0.07)" 0.49 (0.08) Job performance Customer -0.19 (0.07)* Competence need 0.42 (0.09) mistreatment satisfaction 0.55 (0.09) -0.08 (0.06) Job 0.16 (0.07)* satisfaction Relatedness need 0.30 (0.13)" satisfaction
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