Q1) In 1 paragraph explain what are the processes that design products/services & the processes that produce products/services and show how they can be related. Q2) Observing the process in the figure below show where the operation management main role is? And explain how could they contribute to the process to enhance productivity. External factors Measure Outputs Inputs Adjust (Materials and/or customers) Transformation process (Goods and Services) Components Feedback Q1) In 1 paragraph explain what are the processes that design products/services & the processes that produce products/services and show how they can be related. Q2) Observing the process in the figure below show where the operation management main role is? And explain how could they contribute to the process to enhance productivity. External factors Measure Outputs Inputs Adjust (Materials and/or customers) Transformation process (Goods and Services) Components Feedback