Question: Q1: The more variability in a process, the less efficient the process is. a. True b. False Q2: Activities that take place closer to the

Q1: The more variability in a process, the less efficient the process is.

a. True

b. False

Q2: Activities that take place closer to the customer are called upstream activities.

a. True

b. False

Q3: Cycle times increase nonlinearly as utilization approaches 100%.

a. True

b. False

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