Question: Q1. The post office uses a multiple channel queue (M/M/C), where customers wait in a single line in front of two service providers for the

Q1. The post office uses a multiple channel queue (M/M/C), where customers wait in a single line in front of two service providers for the first available window. If the average service time is 1 minute and the arrival rate is 7 customers every five minutes, find, the average number of people waiting in line?

(A) 23.4 persons

(B) 2.4 persons

(D) 0.11 persons

Q2. What is the average time the customer is in line?

(A) 0.192 minutes

(B) 0.26 minutes

(D) 2.07 minutes

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