Q10. Which perception errors are least likely to be influential for the interviewers in a job interview? Select one:

a. Contrast Effects; Self-Serving Bias.

b. Contrast Effects; Halo Effect.

c. Contrast Effects; Projection.

d. Projection; Attribution Error.

Q6. Which sentence is most correct?

Select one:

a.

Level-5 leaders are ambitious and humble at the same time, and use their charisma to get good results.

b.

Level-5 leaders have no ambition, but they are people-oriented, so they get successful results.

c.

Level-5 leaders are charismatic and are seen by their followers as extraordinary and heroic individuals.

d.

Level-5 leaders are ambitious and humble at the same time, and even though they manage without ego, they are very successful.

Q15. Noise can be a major disruption to communication between two people. In which style of communication is noise least likely to occur?

Select one:

a.

non-verbal communication.

b.

the grapevine.

c.

face-to-face oral communication.

d.

email communication.

Q17. The biggest advantage of John Holland's Personality-Job Fit Theory is:

Select one:

a.

its ability to co-locate job types which are very similar.

b.

that different jobs require different personality types.

c.

its ability to group people according to job congruence.

d.

that job satisfaction is highest when personality and occupation are matched.

Q20. Which sentence is most correct about OB Modification?

Select one:

a.

OB Mod assumes employees do not react instinctively, instead they engage in a mental evaluation process before reacting to stimuli.

b.

OB Mod works best when managers assess, and attempt to correct, the behaviours that account for the majority of an employees working day.

c.

OB Mod requires the measurement of performance in step 2 and step 5.

d.

OB Mod uses principles of reinforcement, shaping and classical conditioning to enable behavioural modification.