Q1a) Develop a strategic service vision using any service sector of your choice. Indicate in your service vision report how you intend to capture and maintain your service niche, as well as justify your preferred competitive service strategy.

Q1b) Evaluate the service location factors and explain how you will strike a balance between a marketspace and a marketplace to ensure efficient service delivery in the service encounter triad.

Q1c). Obtained a 24-month sales data for the service sector company discussed in Q1a) above, use.

a. the linear trend forecast model to predict for the 25th, 26th and 27th month,

b. Use the 4 moving averages to predict for the 25th, 26th and 27th month.

c. Compare the 4 moving average forecast to the linear trend using the MAPE,MSE,RMSE and comment on the best model.