Q1)Which is a graphical tool used for scheduling complex projects? a. Pareto chart b. Scatter diagram c. Gantt chart d. Control chart e. Run chart

Q2)In which phase of the product life cycle is operations likely to be most concerned about scaling up production? a. Introduction b. Growth c. Maturity d. Decline e. Ideation

Q3)Which of the following is NOT a type of layout strategy in operations? a. Product layout b. Process layout c. Fixed-position layout d. Matrix layout e. Cellular layout

Q4 Which of the following is an advantage of using an ERP system in operations management? a. Simplification of production processes b. Integration of multiple business functions c. Reduction in employee count d. Elimination of supplier relationships e. Increase in physical inventory levels

Q5 In a service context, which of the following dimensions is NOT typically used to judge service quality? a. Responsiveness b. Empathy c. Assurance d. Tangibles e. Cost-effectiveness

Q6 Which technique is primarily used for demand forecasting? a. Fishbone diagram b. Time series analysis c. SWOT analysis d. Break-even analysis e. Cross-docking

Q10 Which of the following focuses on eliminating any activity that does not add value to the product or service? a. Six Sigma b. ERP systems c. MRP systems d. Value Stream Mapping e. Batch processing

Q7In the context of operations, what does MRP stand for? a. Maximum Retail Price b. Major Resource Planning c. Materials Requirement Planning d. Manufacturing Resource Planning e. Manual Reporting Process

Q8Which of the following is NOT a principle of Six Sigma? a. Focus on the customer b. Data-driven decision-making c. Proactive management d. Process improvement e. Increase inventory

Q8 In supply chain management, which strategy aims to reduce the bullwhip effect? a. Vendor-managed inventory b. Backward integration c. ABC analysis d. Economic Order Quantity e. JIT production

Q9 Which of the following is a qualitative method of forecasting? a. Exponential smoothing b. Moving averages c. Expert opinion d. Regression analysis e. Monte Carlo simulation