Question: Q3. Refunds and exchanges are accepted for customers within a period of 15 days after the purchase date and the product should be unused and

Q3. Refunds and exchanges are accepted for customers within a period of 15 days after the purchase date and the product should be unused and in the same condition as it was when purchased" The below statement is an example of procedure, rule or policy. Justify your answer. (Total 20 points)

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