QFD, SPC, Taguchi, Six Sigma, Lean, Lean Six Sigma sounds like a different language. At times it can get a little hard to keep all the acronyms and terms straight.

This week, we will learn about all these concepts - from the definition to the application. We will also learn about best practices and how each of these can be used individually or combined to drive continuous improvement.

During your readings and discussions this week, consider how these approaches fits into the management focus of continuous improvement. Ask yourself the following questions.

How can I use the tools and concepts in my job? How can they make my job easier or improve my problem solving and decision-making ability?