Question: Quality control costs can be categorised into internal and external failure costs, inspection costs and prevention costs. Into which of these four classifications would the
Quality control costs can be categorised into internal and external failure costs, inspection costs and prevention costs. Into which of these four classifications would the following costs be included?
i The costs of a customer service team.
ii The costs of quality control equipment maintenance.
Customer service team Quality control equipment maintenance
Internal failure costs Inspection costs
Customer service team Quality control equipment maintenance
Internal failure costs Prevention costs
Customer service team Quality control equipment maintenance
External failure costs Inspection costs
Customer service team Quality control equipment maintenance
Exernal failure costs Prevention costs
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