Quality management 383 Answer each question Don't miss answer any question Identify the example of External failure cost Select correct option A Customer returns B Re inspection C Quality planning D Supplier selection Process design of new products are the examples of A Internal failure cost B Appraisal costs C Prevention cost D External failure cost What is Joseph M Juran's quality trilogy If all the points plot inside the control limits, if they behave in a systematic or non random manner, then this could be an indication that the process is in control True or False Quality improvement is a never ending process True or False What are the 7 major quality tools A quality program within a project should be based on of errors to improve productivityalong with quality levels A prevention B early correction C late detection D early detection New technology is the driving force behind determining the level of quality that should be designed into a product or service True or False The plan do check act cycle is associated with A Walter Shewhart B Joseph Juran C Philip B Crosby D W E Deming Which of the following is concerned about quality for achievement of TQM A The Quality Manager B The Operation Manager C Everyone in the organization D The Managing Director W Edwards Deming was a consultant to Japanese industries and convinced their top management of the power of statistical methods and the importance of quality as a competitive weapon True or False Characteristics that are measurable and are expressed on a numerical scale are called attributes True or False

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Question: Quality management 383 Answer each question Don't miss answer any question Identify the example of External failure cost. Select correct option: A. Customer returns B.

Quality management 383

Answer each question Don't miss answer any question

Identify the example of External failure cost. Select correct option:

	A.	Customer returns
	B.	Re-inspection
	C.	Quality planning
	D.	Supplier selection

Process design of new products are the examples of ___________?

	A.	Internal failure cost
	B.	Appraisal costs
	C.	Prevention cost
	D.	External failure cost

What is Joseph M. Juran's quality trilogy?

If all the points plot inside the control limits, if they behave in a systematic or non-random manner, then this could be an indication that the process is in control.

True or False

Quality improvement is a never-ending process.

True or False

What are the 7 major quality tools?

A quality program within a project should be based on of errors to improve productivityalong with quality levels.

	A.	prevention
	B.	early correction
	C.	late detection
	D.	early detection

New technology is the driving force behind determining the level of quality that should be designed into a product or service.

True or False

The plan-do-check-act cycle is associated with:

	A.	Walter Shewhart
	B.	Joseph Juran
	C.	Philip B. Crosby
	D.	W.E. Deming

Which of the following is concerned about quality for achievement of TQM?

	A.	The Quality Manager
	B.	The Operation Manager
	C.	Everyone in the organization
	D.	The Managing Director

W. Edwards Deming was a consultant to Japanese industries and convinced their top management of the power of statistical methods and the importance of quality as a competitive weapon.

True or False

Characteristics that are measurable and are expressed on a numerical scale are called attributes

True or False

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