quality management emphasises onSynthesis the why and the how over Analysis which is the traditional Western focus of breaking the whole into parts and then expecting these subsets to represent reality. Reflecting on your learning from the course answer the question How do innovative organisations that thrive on employee engagement and empowerment use synthesis as an everyday strategy to overcome the limitations of purely looking at the world through analysis? In reflecting on this question draw on material from organisations like SAS and Semco and theorists like, Senge, Deming, Ackoff, Covey and others that resonated with you during the course.