Quality Management Module Project

Model $(2)$

Total quality management represents the employment of the four administrative processes $($planning$,$ organizing, directing, and controlling$)$ in a sound and correct manner in achieving the requirements of the customer or the consumer and accomplishing what achieves his satisfaction with care for post$-$consumer follow$-$up and obtaining the customer$$s evaluation of the product, and working to continuously improve the quality of the product $.$

Total Quality Management is the continuous process of discovering, reducing or eliminating errors in the manufacturing process, simplifying supply chain management, improving customer experience, and ensuring that employees are up to speed on training.

The concept of Total Quality Management was developed by William Deming, a management consultant whose work had a major impact on Japanese manufacturing. Total Quality Management includes a set of elements, which are as follows $$ Focuses on ensuring that internal guidelines and standards in place minimize errors in the workflow.

$$ It is a systematic approach to overall organizational management, the focus of the process is to improve the quality of the output of the organization, including goods and services.

$$ TQM focuses on the continuous improvement of internal practices in the organization.

$$ Standards developed as part of a TQM approach can reflect both internal priorities and any existing industry standards.

$$ Industry standards can be defined at multiple levels and may include compliance with the various laws and regulations that govern the operation of a particular business.

$$ Industry standards can also include producing items according to understandable standards, even if the standard is not supported by formal regulations.

While TQM originated in the manufacturing sector, its principles can be applied to a variety of industries, with an emphasis on long$-$term change over short$-$term goals. Designed to provide a coherent view of systemic change, with this in mind, they are used in many industries, including manufacturing, banking, finance and medicine. These techniques can be applied to all departments within an individual organization as well.

This helps to ensure that all employees are working towards the company$$s set goals, and to improve functionality in each area, as well as the relevant departments, marketing, production and employee training. The pharmaceutical industry is a chemical industry in which workers invent, manufacture, package and distribute new medicines.

The pharmaceutical industry needs a factory with special specifications that is managed and its departments are managed by pharmacists who specialize in pharmaceutical manufacturing, scientific research matters, quality control and others. Good pharmaceutical manufacturing rules require that they be Buildings are suitable for the operations that take place inside them in terms of $($location $-$ design $-$ divisions $-$ size $-$ construction$)$ in a way that facilitates cleaning and maintenance and performing the required operations properly.

The control of pharmaceutical factories is subject to the standards of the GMP Good manufacturing practice, which is the practices and systems to be followed in the manufacture of medicines and medicinal drugs, and is designed to reduce the risks involved in any pharmaceutical production, and it includes all aspects of production from raw materials, buildings, equipment, training and Even personal hygiene

Novartis International is one of the world's largest multinational pharmaceutical companies, headquartered in Basel, Switzerland. The company manufactures drugs such as Clozapine, Voltaren, Tegretol, Foradil, Miflonide, Diovan, Gleevec, Cyclosporine, Letrozole, Vimetalin, Deferasirox, and many others.

When Ciba Jiji and Sandoz merged in March $1996,$ they formed Novartis Pharmaceuticals and Agrochemicals. Soon after the two companies were sold, Novartis became an independent company. The Sandoz brand disappeared from the market for three years, then was revived again in $2003$ when Novartis merged its pharmaceutical business into a subsidiary and named it Sandoz. In $2000,$ AstraZeneca and Novartis completed their agrochemical business for genetically modified crops.

Novartis is a full member of the European Federation of Pharmaceutical Industries and Associations, the International Federation of Pharmaceutical Manufacturers and Associations, and Pharmaceutical Research and Manufacturers of America.

Required:

The student must submit a detailed study on quality management in a pharmaceutical factory $($Novartis Pharma $-$ Egypt$)$ and apply it to the drug distribution network in a practical manner. The study includes the following:

$1.$ The concept of total quality management in pharmaceutical factories

$2.$ The importance and requirements of the application of total quality management in pharmaceutical factories

$3.$ The tasks of total qua