Question: Quality Management- Planning steps STEP 2 -Identify The Customers Generally, there are two primary groups of customers: ( Explain the following) oThe external customersthose outside

Quality Management- Planning steps

STEP 2 -Identify The Customers

Generally, there are two primary groups of customers: ( Explain the following)

oThe external customersthose outside the producing organization; and

oThe internal customersthose inside the producing organization.

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