Question: Quality Performance Excellence You are appointed as Quality Manager at XYZ Hospital to improve the hospital's reputation and healthcare quality index. What actions would you

Quality Performance Excellence

You are appointed as Quality Manager at XYZ Hospital to improve the hospital's reputation and healthcare quality index. What actions would you undertake in the short term and long term to accomplish these tasks? In addition to your narrative, use a flow chart and bullet points to visually show your action plan. Remember, you are going to present this plan to upper management.

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