Question: Question 1 0 4 pts Which is a trend seen in today's environment? Connectivity incidents are now viewed as major. Service desks are participating less

Question 10
4 pts
Which is a trend seen in today's environment?
Connectivity incidents are now viewed as major.
Service desks are participating less in the creating of SLAs.
The service desks role has narrowed, while the role of L2 has expanded,
Service desks are participating less in the developing standards.
Question 10 4 pts Which is a trend seen in today's

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