Question $110$ pts

If an employee does not clearly understand her job requirements, we might say there is some degree of:

Group of answer choices

a$)$ Role conflict

b$)$ Role overload

c$)$ Role ambiguity

d$)$ Leadership

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Flag question: Question $2$

Question $210$ pts

Stress is frequently associated with or caused by:

Group of answer choices

a$)$ Constraints.

b$)$ Demands.

c$)$ Opportunities.

d$)$ All of the above.

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Flag question: Question $3$

Question $310$ pts

Resistance to change is relatively rare and unusual.

Group of answer choices

a$)$ True

b$)$ False

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Flag question: Question $4$

Question $410$ pts

It is important that managers and leaders understand the different advantages and disadvantages that come with each strategy for overcoming resistance to organization change.

Group of answer choices

a$)$ True

b$)$ False

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Flag question: Question $5$

Question $510$ pts

Functional stress allows a person to perform at his or her best at crucial times.

Group of answer choices

a$)$ True

b$)$ False

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Flag question: Question $6$

Question $610$ pts

What best describes the situation where an employee has job expectations that are hard to reconcile or satisfy?

Group of answer choices

a$)$ Role conflict

b$)$ Role overload

c$)$ Role ambiguity

d$)$ Leadership

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Flag question: Question $7$

Question $710$ pts

Leaders should expect resistance to organizational changes and develop strategies for coping with resistance.

Group of answer choices

a$)$ True

b$)$ False

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Flag question: Question $8$

Question $810$ pts

When resistance to an organizational change effort is due to a lack of knowledge or incorrect information, the first technique a manager should attempt is:

Group of answer choices

a$)$ Education and communication.

b$)$ Manipulation.

c$)$ Coercion.

d$)$ Negotiation.