QUESTION $1$

$1\mathrm{.}1$ Study the diagram below and complete the table below by inserting the relevant party$/$parties in

the employment relationship $($Column A$)$ that matches the roles and responsibilities as outlined in

Column B$.(5)$

Column A: Parties in the tripartite

employment relationship

Column B: Roles and responsibilities

$1\mathrm{.}1\mathrm{.}1$ A legal entity or person that controls and

directs the labour of persons using terms

expressed or implied in the contract of

employment. In exchange for receiving

labour services, it is required to provide

compensation to persons in the form of

salaries or wages.

$1\mathrm{.}1\mathrm{.}2$ Is required to obey lawful and reasonable

orders within the terms of the

employment contract; serve faithfully and

perform duties

with proper care and diligence.

$1\mathrm{.}1\mathrm{.}3$ Negotiates employment terms and

conditions with trade unions.

$1\mathrm{.}1\mathrm{.}4$ Represents employees by negotiating

good working conditions and better

wages$/$salaries on behalf of employees.

Assists and represents employees in

grievance procedures, disciplinary

hearings and dismissal cases.

$1\mathrm{.}1\mathrm{.}5$ A governing body that regulates the

relationship between employees and

employers. Acts as a mediator in the

management of labour relations.

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$1\mathrm{.}2$ Complete the table below by inserting the correct terms and concepts in Column A that matches

the relevant statements in Column B$.(5)$

Column A: Terms and concepts Column B: Statements pertaining to the terms and

concepts

$1\mathrm{.}2\mathrm{.}1$ Refers to how people relate to one another at work, and

includes the interactions and relationships between

employers and their employees, and the state. Amongst

other aspects, it involves preventing and resolving

problems that may arise from work and affect work

performance.

$1\mathrm{.}2\mathrm{.}2$ Serves as a general guide to action and defines the

boundaries within which to make decisions in relation to

tasks that must be repeatedly performed in an

organisation. This entails formalised and codified

statements of principles to guide action that must be

taken to guide the thinking, actions, behaviour,

decisions and practices of role$-$players in the

organisation.

$1\mathrm{.}2\mathrm{.}3$ A corrective measure that employers use to correct

employee behaviour in the workplace.

$1\mathrm{.}2\mathrm{.}4$ It refers to an act or omission by the employer which

disadvantages the employee, thus causing the

employee to be dissatisfied or unhappy in the

workplace.

$1\mathrm{.}2\mathrm{.}5$ It is a formal structure whereby employee$($s$)$ can

formally communicate to management regarding their

dissatisfaction with any aspects of the employment

relationship. It is an internal workplace mechanism that

employers can use to resolve labour issues raised by

employees. In other words, it is a formal and upward

means of communication that employees may rely on to

resolve labour matters that are causing unhappiness or

dissatisfaction in the workplace.

$1\mathrm{.}3$ Explain the connection between a contract of employment and the employment relationship. Use

an example to illustrate how these two concepts are related to one another. $(5)$

$1\mathrm{.}4$ In each of the scenarios below, identify the most applicable labour legislation $($Act$)(1$ mark each$)$;

and give the purpose of that Act $(1$ mark each$).(10)$

$1\mathrm{.}4\mathrm{.}1$ Peter has been working at Superior Technologies for $12$ months. Recently, he has been feeling

very tired and wants to take leave, but is not sure how many days he is entitled to$.$

$1\mathrm{.}4\mathrm{.}2$ Mary is on unpaid maternity leave. She needs another source of income until she returns to work.

She is wondering whether she may be eligible for some form of income.

$1\mathrm{.}4\mathrm{.}3$ Sam is employed by Hi$-$Q Mechanics. While he was welding a motor vehicle, he cut his finger

when a piece of heavy metal fell on his hand. He wants to know whether he can claim some form

of compensation.

$1\mathrm{.}4\mathrm{.}4$ Employees working at a power station are not happy about the working conditions in the

workplace. Most of them have contracted lung diseases. As a result, they find it difficult to

breathe normally.

$1\mathrm{.}4\mathrm{.}5$ ABC Shoes has installed a new information technology system for stock taking. Employees have

never been taught how to operate this new system. As a result, they find it difficult to perform

their normal work duties. ABC Shoes realises they need to improve employees$$ skills.?

$[$Regulate Relationship$][$Mediate Disputes$]$