Question: Question 1 [ 1 5 ] 1 . 1 The Deming cycle was developed to link the production of a product with consumer needs and

Question 1[15]
1.1The Deming cycle was developed to link the production of a product with consumer
needs and focus the resources of all departments in a cooperative effort to meet
those needs. Using this cycle, examine the production of South Africas driver's
licence in the traffic department. (10)
1.2Give an overview of the world-class approach/ model and motivate your choice
using a practical example.

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