QUESTION $1$

$1$ Mark Each

$1\mathrm{.}1$ Which one of the following factors does not form part of diversity?

a$)$ Service level diversity

b$)$ Biographical characteristics

c$)$ Heterogeneous

d$)$ Homogeneous

$1\mathrm{.}2$ the process and programs by which managers make everyone more aware of and sensitive to the needs and differences of others.

a$)$ Diversity management

b$)$ Equity management

c$)$ Heterogeneous management

d$)$ All of Above

$1\mathrm{.}3$ Which one of the following does not form part of retaining diversity in a working place?

a$)$ Cultural diversity

b$)$ Recruiting women

c$)$ Ensuring equality

d$)$ Inclusion

$1\mathrm{.}4$ Which one of the following is not a crucial tool for promoting diversity?

a$)$ Teaching managers about the legal framework for equal employment

b$)$ Encouraging fair treatment

c$)$ Fostering personal development practices that bring out the skills and abilities of all workers.

d$)$ Promoting organisational culture in a working place

$1\mathrm{.}5$ Researchers have suggested that diversity experiences are more likely to lead to positive adaptation if$..........?$

a$)$ The diversity experience undermines stereotypical attitudes

b$)$ The perceiver is motivated and able to consider a new perspective on others

c$)$ The perceiver engages in stereotype suppression and generative thought in response to the diversity experience

d$)$ All of above

$1\mathrm{.}6$ Which one of the following does not form part of the attitude's components?

a$)$ Cognitive

b$)$ Behavioural

&$)$ Cognitive dissonance

d$)$ Affective