Question 1 (1 point) 1. The stage is when the team starts to work together smoothly. To be successful, teams need the appropriate skills in a supportive organizational culture and the authority to do the job that they have been asked to do. Leadership can do a lot to rid the team of the barriers that inhibit its performance. These barriers include: inadequate release time, territorial behavior from involved functional areas, lack of training, inadequate support systems, lack of guidance or direction, and lack of recognition. Senior leadership's sincere interest and support in the resolution of the problem is evidenced by their willingness to commit money and time for training in problem-solving and facilitation. In any case, senior leadership must monitor and encourage their teams to solve problems. The teams will quickly become unmotivated if the solutions they propose are consistently turned down or ignored. Leadership support will be obvious in management's visibility, diagnostic support, recognition, and limited interference. Stormy Formation Concluding Performing Question 2 (1 point) Why do Six Sigma organizations take care to to ensure employees have adequate education and training? To enable employees to perform their job requirements. To meet customer's needs, wants and expectations. To isolate root causes of problems. O All of the above Question 3 (1 point) To maximize the change process, Six Sigma leaders ensure that the worker/machine/computer interface, as well as the worker to worker interface is compatible with the needs, capabilities and limitations of the worker. True False Question 4 (1 point) Which of the following is NOT a stage of team development? Performing Rocky Concluding Stormy Question 5 (1 point) Many types of Six Sigma teams exist. Which of the following is a type of Six Sigma team? Management teams Project teams Cross functional teams All of the above