Question: Question 1 1 Point Effective customer communication training involves a large behavioural component. What training method would be most effective? training by means of a

Question 1
1 Point
Effective customer communication training involves a large behavioural component. What training method would be most effective?
training by means of a CD-ROM
on-the-job training
role playing
vestibule training
Question 1 1 Point Effective customer communication training involves a large

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