Question: Question 1 (1 point) Which one the these is not an objective of TOM? Employee engagement Annual employee performance Customer satisfaction Continuous improvement Question 2

Question 1 (1 point) Which one the these is not an objective of TOM? Employee engagement Annual employee performance Customer satisfaction Continuous improvement Question 2 (1 point) What ISO standard is related to Quality management system? 9000 14000 O 13485 22000 Question 3 (1 point) Motorola developed six sigma a quality measure and improvement program that focuses on Quality plans Process mapping Control of a process Creating charts Question 4 (1 point) System of the profound knowledge was developed by Ishikawa Deming Juran Shewart

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