Question: Question 1 1 Total quality management ( TQM ) : usually involves some minor changes in the way employees do their work. seeks to make

Question 11
Total quality management (TQM):
usually involves some minor changes in the way employees do their work.
seeks to make managers and select employees responsible for continuous quality improvement.
All of these choices are correct.
is a set of concepts and tools for getting all employees focused on continuous improvement.
Question 11 Total quality management (TQM): usually involves some minor changes

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