Question 1 (10 marks) Read the closing case in Chapter 1, "The World Is Flat". Answer the following questions based on this study. Do not quote verbatim from the case content.

1. Demonstrate how students competing for jobs in a fat world can create competitive advantages to differentiate themselves in the marketplace. (3 mark)

2. Analyze the current business environment and identify a new fattener not mentioned on Friedman's list. (3 marks)

3. Propose a plan for how a start-up company can use any of Porter's strategies to combat competition in a global world. ( 4 marks)

Question 2 (10 marks) The video rental industry is fiercely competitive. Customers have their choice of renting a movie by driving to a store (Redbox), ordering through the mail (Netfix), or watching directly from their television (pay-perview or Netflix). Using Porter's Five Forces Mode, evaluate the attractiveness of entering the movie rental business. Be sure to include product differentiation, switching costs, and loyalty programs in your analysis. Evaluate how any company in that industry ranks for each of the porter forces.

Question 3 (11 marks) Read the closing case in chapter 2, "Business Is Booming for Wearable Technologies". Answer the following questions based on this study. Do not quote verbatim from the case content. 1. Define the three primary types of decision-making systems and how wearable technologies in the workplace could affect each. ( 3 marks) 2. Describe the difference between transactional and analytical information, and determine how wearable technology could affect each for a grocery store.( 2 marks) 3. Illustrate the business process model used by a computer service repair technician using wearable technology glasses to fix a broken computer. ( 2 marks) 4. Explain business process reengineering and how wearable technology might dramatically change the current sales process. ( 2 marks) 5. Formulate different metrics that a wearable technology for fitness could provide a customer. ( 2 marks)

Question 4 (9 marks) Read the closing case," Slack - Be Less Busy" in chapter 3. Answer the following questions based on this study. Do not quote verbatim from the case content. 1. What types of security and ethical dilemmas are facing Slack? ( 1 mark) 2. Describe the ebusiness model & Revenue model for Slack. ( 2 marks) 3. Explain the four characteristics of Business 2.0 and how each applies to Slack.( 4 marks) 4. How could Slack use social networking analysis to help organizations function more efficiently? (2 marks)

Question 5 (10 marks) Download the Pivot Table Customize.xlsx and complete the following task. Submit the completed excel file with tour assignment. 1. Open Sales Pivot Table Customize.xlsx 2. In the PivotTable, click Columns Labels AutoFilter button, and click clear filter from "Payment Type" 3. In the PivotTable Fields task pane, click and drag the Payment Type field from the columns area to the Row area. 4. Drag the Sales Type field from the Row area to the Column area 5. In the PivotTable Fields task pane, select the check boxes for the Date and Customer No. Fields to turn them on. 6. Drag the Date and Customer No. Fields to Filter areas 7. Click the down arrow button to the right of the Months item in the Rows area and click Remove Field. 8. If the Sum of customer No. item appears in the value area , click the down arrow button and click Remove Fields 9. In the pivot table, click the drop-down arrow at the far right of the Customer No. Field, and then select customer 300. 10. Click Ok. Validate the pivot table shows value for customer 300 11. In the PivotTable, click the drop-down arrow at the far right of the Date Field, scroll down and select 1-April and then click OK 12. In the Pivot table, click the drop-down at the far right of the Date Field. Select (All), and click ok 13. In the PivotTable Fields task pane, click Sum of Amount Paid drop-down arrow in the Value area and click Value Field setting 14. Select count in the summarize value field and click ok.

Format Guidelines (6 marks) Prepare answers in the following format in Microsoft Word: Typed in Calibri or Times Roman, 11 pt. font. (.25) Single-spacing with one line space between paragraphs, and 0 pt. Before and After spacing (.75) Apply 1" margins. (.25) Number your answers accordingly. Do not include the questions. (.25) Insert page numbering at the top right-hand corner. (.25) Insert a footer that includes your full name. (.25)

References: (3) information from various sources: Include Citations within the body of your report when quoting or paraphrasing For direct quotes from your source of information, use quotation marks around the information, and include the source as a Citation. For information that you paraphrase, include the source, but you don't need quotation marks. Include the source as a Citation. Information sources include: material from the textbook or the internet another person's idea, opinion, or theory any facts, statistics, graphs, pictures, photographs, videos, or diagrams quotations of another person's actual spoken or written words paraphrase of another person's spoken or written words A Bibliography or References page following the last page of report, using the list all of references, i.e. course textbook, incl. page numbers; web sites, including those listed in the questions above, etc. Do not include footnotes or endnotes in report.