Question $1(20$ marks$)$

You are the head of a small manufacturing company that assembles furniture and mostly

employs task specialisation in the assembly lines. Your company has been going through a bit of

a rough time lately, making losses, mistakes are higher than usual and there are increased

numbers of sick offs. As a leader, you understand the importance of employee motivation and

productivity. You know that when your team is engaged and motivated, they are more likely to

perform at their best and achieve the goals you set for them. To arrest the situation and try to

bring motivation up$,$ you are considering the Hackman and Oldham$$s Job Characteristics model

to redesign their jobs.

Explain to your team of supervisors, who have never heard of this model before,

$$ the five core job characteristics and how incorporating them in the job redesign process

will help improve employee motivation and

$$ the role of the supervisors in the implementation of model.

Question $2(20$ marks$)$

While there is an inexhaustible list of potential workplace reinforcers; however, the effectiveness

of such reinforcers is conditional upon exactly how they are administered As a new graduate in

the field of OB in your firm, explain to your supervisor how she can use reinforcers in such a

way that they bring about desired outcomes.

Question $3(20$ marks$)$

Explain fully the critical success factors in each stage of the Kurt Lewin change model and

suggest ways in which management can facilitate this success