Question: Question 1 2 1 pts When writing a negative letter, it is best to: be fair and reasonable. use neutral statements that lead to the

Question 12
1 pts
When writing a negative letter, it is best to:
be fair and reasonable.
use neutral statements that lead to the negative information.
use positive language to help buffer the impact.
all of the above.
Question 12 1 pts When writing a negative letter, it is

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