Question: QUESTION 1 ( 2 4 Marks ) Analyse ANY THREE ( 3 ) principles of effective communication that the Project for Regional 9 9 9

QUESTION 1(24 Marks)
Analyse ANY THREE (3) principles of effective communication that the Project for Regional 999 Call
Centers could have benefited from.
QUESTION 2(20 Marks)
With reference to the case study and the prescribed module guide, identify ANY FIVE (5) stakeholders and
provide AT LEAST THREE (3) stakeholder concerns as per stakeholder identified.

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