Question $1(25$ marks$)$

a$)$ Define the terms:

i$.$ Capacity Utilization

ii$.$ Capacity Efficiency

$(5$ Marks$)$

b$)$ Your organization is contemplating the use of either the Jury of Executive Opinion or the Sales

$4$ Force Composite forecasting methods. Critically analyse both methods and give examples of the best application of each method.

$(8$ marks$)$

c$)$ Discuss the three different ways of viewing Operations Management.

$(6$ Marks$)$

d$)$ Discuss the advantages and dis$-$advantages of the following types of layouts used in manufacturing organizations:

i$.$ Process Layout

ii$.$ Product Layout

iii. Fixed Position Layout

$(6$ Marks$)$