Question: Question 1 ( 2 5 Marks ) a . Define quality in your own words and provide three definitions from well - known quality experts.

Question

1 (25

Marks

)

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Define quality in your own words and provide three definitions from well

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known quality experts. Identify the factors that lead to poor quality in both service and production organizations, and propose methods for improving quality in these settings.

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Discuss the challenges of maintaining quality standards in a Manufacturing sector. Suggest strategies for ensuring consistent quality across the plant.

Question 1(25 Marks) a. Define quality in your own words and

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