Question 1 (2 points)

A special exchange relationship with some subordinates LEAST likely to occur when the leader ________.

Question 1 options:

A)	has many immediate subordinates

B)	has little expertise in how to do the work

C)	has an unfavorable relationship with superiors

D)	is overloaded with duties and responsibilities

Question 2 (2 points)

Which of the following is a recommended guideline for correcting a subordinate's performance deficiencies?

Question 2 options:

A)	Explain that the subordinate needs to become more motivated to succeed.

B)	Warn the subordinate not to be defensive when receiving negative feedback.

C)	Threaten to fire the subordinate unless performance quickly improves.

D)	Explain why the subordinate's behavior is causing problems for others.

Question 3 (2 points)

In a meeting to deal with poor performance by a subordinate, the leader should ________.

Question 3 options:

A)	ask the subordinate to suggest remedies

B)	refer to formal rules and work procedures

C)	tell the subordinate what must be done

D)	have the subordinate ask coworkers for advice

Question 4 (2 points)

Which is an example of the benefits a subordinate can provide to a leader in a high-quality exchange relationship?

Question 4 options:

A)	increasing pay

B)	assigning interesting tasks

C)	helping with administrative duties

D)	delegating greater responsibility

Question 5 (2 points)

How many studies have measured LMX from the perception of both the leader and the follower?

Question 5 options:

A)	a small number

B)

most

C)

all

D)

none

Question 6 (2 points)

All of the following are ways a leader can maintain a high-exchange relationship with subordinates EXCEPT ________.

Question 6 options:

A)	being responsive to needs

B)	providing attention

C)	using coercion

D)	employing rational persuasion

Question 7 (2 points)

An employee who volunteers to stay late and do extra work is using which form of impression management?

Question 7 options:

A)	exemplification

B)

modeling

C)	self-promotion

D)	ingratiation

Question 8 (2 points)

Which was NOT found in the research on leader-member exchange?

Question 8 options:

A)	Leaders delegated more to high LMX subordinates than to low LMX subordinates.

B)	Leaders gave more benefits to high LMX subordinates than to low LMX subordinates.

C)	High LMX subordinates performed better than low LMX subordinates.

D)	The LMX relationship with a subordinate continued to improve each year.

Question 9 (2 points)

Which is NOT one of the impression management tactics described in the chapter?

Question 9 options:

A)	supplication

B)	self-promotion

C)	exemplification

D)	intimidation

Question 10 (2 points)

The research on LMX shows that effective leaders ________.

Question 10 options:

A)	have high quality exchange relationships with a few subordinates

B)	have an equal number of high and low exchange relationships

C)	have high-quality exchange relationships with most subordinates

D)	avoid exchange relationships with their subordinates

Question 11 (2 points)

Research on attributions shows that most people ________ on organizational performance.

Question 11 options:

A)	overestimate the effect leaders have

B)	accurately assess a leader's impact

C)	have no opinion about the effect of leaders

D)	underestimate the effect leaders have

Question 12 (2 points)

A low-quality exchange relationship ________.

Question 12 options:

A)	creates certain obligations and constraints on the leader

B)	involves standard benefits only

C)	is characterized by more mutual influence

D)	creates subordinate loyalty toward the leaders