Question $1(2$ points$)$

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Nordstroms and Macy's are high$-$end department stores that operate under which value discipline?

Product Leadership

Customer Intimacy

Operational Excellence

Question $2(2$ points$)$

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Businesses operating under this value discipline stress flexibility and responsiveness to the customer order.

Product Leadership

Operational Excellence

Customer Intimacy

Question $3(2$ points$)$

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Businesses operating under this value discipline have infrastructures which collect, integrate, and analyze customer data from many sources.

Product Leadership