Question 1 [20 marks] Read the developer's view below and answer the questions that follow. Walmart's bureaucratic management approach impacts employee satisfaction Walmart has a highly bureaucratic organisational structure with a strict hierarchy, formal rules and procedures, and specialised roles. This bureaucratic approach has both positive and negative impacts on employee satisfaction. On the positive side, Walmart's bureaucracy provides employees with clear rules, procedures, and a defined hierarchy that empowers them to make decisions aligned with company goals. The specialisation of roles and merit-based alignments can lead to efficient workflows. Walmart's bureaucracy also maintains open lines of communication between management and employees. However, Walmart's bureaucratic culture has faced criticism for its treatment of employees. Many feel wages are too low, with the minimum hourly wage for a full-time employee at R12.40 in 2012. Walmart has been harsh on unions, with female employees feeling unfairly treated compared to men. The impersonal nature of bureaucracy and the ease of replacing employees can make them feel undervalued. The impersonal nature of bureaucracy and the ease of replacing employees can make them feel undervalued. A study found while Walmart's participative leadership styles of transformational and democratic management positively impact employee productivity, the authoritarian, bureaucratic approach has a negligible or negative effect. Employees want more autonomy to make decisions and share ideas rather than just following orders. 1.1. In your own words, explain bureaucratic management. Further, provide two (2) examples from the case study that prove/explain bureaucratic management at Walmart. (2+4=6 marks) 1.2. From the case study above, outline the seven (7) elements that Max Weber believed characterised bureaucratic management