Question 1: (34 marks) Incident management is a planned process, requiring response, investigation and analysis of work health and safety (WHS) incidents in the workplace. Thoroughly investigating, analyzing and following up WHS incidents provides one of the most effective means of improving workplace safety a) Explain the purpose of hazard identification and the features of a successful hazard-identification process. (12 marks) b) Explain the investigation process and justify why is it important to conduct an investigation. (12 marks) c) In your opinion is there is a conflict between safety goals and production goals, which should take precedence and why? (10 marks)