QUESTION $1$

$(40$ Marks$)$

$1\mathrm{.}1$ With reference to the article, evaluate the following approaches: Hersey and Blanchard's situational leadership theory, trait theory and the behavioural approach, in explaining

leadership behaviour and conflict management.

marks$)$

$1\mathrm{.}2$ Discuss the key leadership behaviours that could assist in conflict management, highlighting how they relate or differ to Trait Theory and the Behavioural approach.

marks$)$

QUESTION $2$

$(30$ Marks$)$

Distinguish between psychological maladjustment, stress, and burnout factors affecting the workforce. Assess the HR practitioner's role in supporting employees facing these difficulties and explore approaches to minimise their consequences.

QUESTION $3$

$(30$ Marks$)$

Various types of aggression manifest from conflict situations. Discuss these types of aggression and expand on the suitability of conflict management measures to address and mitigate aggression within the work context.