Question: QUESTION 1 [40 MARKS] (a) A proper Performance Management System, with performance indicators to holistically monitor the logistics chain, is seen as a key for

QUESTION 1 [40 MARKS] (a) A proper Performance

QUESTION 1 [40 MARKS] (a) A proper Performance Management System, with performance indicators to holistically monitor the logistics chain, is seen as a key for creating transparency and a trigger for improvement ideas as you cannot improve that which does not get measured (Martin Drnhfer et. al. 2016). Logistics metrics measure the performance of various logistics functions. Briefly elaborate on the five typical performance metrics. [15 marks]

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