Question $15(1$ point$)$

The Flying High Skydiving company offers a $1-$day course for $$300$ that finishes with a customer skydiving out of a plane. Customers first participate in a classroom session that talks about what's involved, including the safety protocols. Then they move outside and receive hands$-$on instruction that shows them exactly what they need to do in the air. Customer participation in the classroom and hands$-$on instruction depicts the characteristic of services.

Versatility

Heterogeneity

Intangibility

Perishability

Inseparability $($Simultaneous production and consumption$)$