Question $15$

$2\mathrm{.}5pts$

In the paper titled "Second Time Lucky...." the reason$($s$)$ for success was$/$were because of

Leadership stepping aside and letting middle managers take the lead in implementing the system.

Rational Business Analysis $-$ the analysis was done by involving every unit in the company.

Middle managers becoming able to communicate effectively with the employees in the host country.

The company's reliance on the internal experts rather than external experts because the internal employees were more knowledgeable about the system.

all of the above