Question $15(2$ points$)$

After running a social media campaign promoting $20$ percent off all at bikes at his shop this upcoming weekend, Jack notices in the comments section that people cannot believe all bikes are $50$ percent off. These comments reveal his mistake, and he quickly edits his post. Which part of the communication process involves assessing the understanding of the message?

The receivers decoding the message

The sender encoding a message

The send developing the message

The feedback loop indicating that the message was wrong

Question $16(2$ points$)$

Which of the following represents a people$-$based service?

An Uber driver who transports customers to where they need to go

A self$-$service car wash that provides vacuums, water, and cleaning supplies

A physician who discusses test results with a patient

The ParkMobile app that lets consumers pay for parking via an app