Question $16(1$ point$)$

Collaboration is best described as what?

Question $16$ options:

A$)$

Groupthink

B$)$

Working together on complex challenges

C$)$

Clearly agreed upon agendas

D$)$

Active listening

E$)$

Dependent on strong nonverbal communication skills

Question $17(1$ point$)$

A team is a group of two or more people with a shared mission and responsibility for a goal.

Question $17$ options:

True

False

Question $18(1$ point$)$

Activities that support incompatible goals to those of the group are referred to as what?

Question $18$ options:

A$)$

Participative management

B$)$

Multitasking

C$)$

Groupthink

D$)$

Hidden agendas

E$)$

Increased diversity of views

Question $19(1$ point$)$

When providing feedback, focusing comments on the message, not the person who created it$,$ is an example of what?

Question $19$ options:

A$)$

Verifying understanding

B$)$

Constructive feedback

C$)$

Discussing improvements rather than flaws

D$)$

Destructive feedback

E$)$

Focusing on controllable behavior

Question $20(1$ point$)$

Groupware allows users to work on documents simultaneously and connect using social networking tools.

Question $20$ options:

True

False

Question $21(1$ point$)$

The goal when giving feedback should focus on the outcomes of the communication. This type of feedback is often called what?

Question $21$ options:

A$)$

Destructive feedback

B$)$

Criticism

C$)$

Constructive feedback

D$)$

Collaboration

E$)$

Unified communication

Question $22(1$ point$)$

Which of the following improve response times and collaboration efforts when using mobile collaboration?

Question $22$ options:

A$)$

Fixed$-$web collaboration systems

B$)$

Clouds

C$)$

Intranets

D$)$

Unified communication

E$)$

Social intranets

Question $23(1$ point$)$

Websites that are accessible only to employees and select parties external to the organization are known as what?

Question $23$ options:

A$)$

Clouds

B$)$

On demand

C$)$

Extranets

D$)$

Wikis

E$)$

Intranets

Question $24(1$ point$)$

To maintain harmony in a group, some team members may withhold unpopular opinions. This is known as what?

Question $24$ options:

A$)$

Participative management

B$)$

Collaboration

C$)$

Non performance

D$)$

Groupthink

E$)$

Hidden agendas

Question $25(1$ point$)$

Websites that are accessible only to employees are what type of systems?

Question $25$ options:

A$)$

Wikis

B$)$

On demand

C$)$

Extranets

D$)$

Clouds

E$)$

Intranets

Question $26(1$ point$)$

When writing collaboratively, it is often more effective to write as a group, ensuring all collaborators are following the same format.

Question $26$ options:

True

False

Question $27(1$ point$)$

Which of the following is the least beneficial aspect of holding meetings?

Question $27$ options:

A$)$

Problem solving

B$)$

Team building

C$)$

Social interaction

D$)$

Low cost

E$)$

Idea development

Question $28(1$ point$)$

Technologies that allow people to share files, review message threads, and work on documents simultaneously are known as what?

Question $28$ options:

A$)$

Virtual offices

B$)$

Cloud computing

C$)$

Social intranets

D$)$

Shared workspace

E$)$

Collaboration platforms

Question $29(1$ point$)$

Which of the following is a disadvantage of working in a team?

Question $29$ options:

A$)$

Limited acceptance of a solution

B$)$

Limited knowledge

C$)$

Diversity of views

D$)$

Lower performance levels

E$)$

Cost of time and money

Question $30(1$ point$)$

When allowing a speaker to share their emotions and perspectives, what type of listening is being engaged in$?$

Question $30$ options:

A$)$

Effective

B$)$

Empathic

C$)$

Active

D$)$

Content

E$)$

Critical