Question: Question 1 (60 marks) In most organisations, people issues usually take up most of the managements time, since managers have to resolve problems relating to

Question 1 (60 marks) In most organisations, people issues usually take up most of the managements time, since managers have to resolve problems relating to issues such as performance contracts, conflict between employees, motivating the workforce and keeping subordinates informed. 1.1 Discuss in detail, with the use of examples, FIVE (5) general traits or personality characteristics that individuals in a business, including managers, fall within. (20 marks) 1.2 The individuals satisfaction with various aspects of his or her job can affect morale. Satisfaction is the individuals emotional and evaluative feelings towards various dimensions of the job. Discuss in detail, with the use of FIVE (5) examples, dimensions of job satisfaction. (20 marks) 1.3 Consumers continually go through individual learning processes, which evolve and change as a result of newly acquired knowledge. Discuss in detail, with the use of examples, FOUR (4) elements of learning. (20 marks)

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