Question: Question 1 7 ( 4 points ) At which of the following stages are the perceptions of a firm and its goods and services created?

Question 17(4 points)
At which of the following stages are the perceptions of a firm and its goods and
services created?
The process design stage
The market introduction and evaluation stage
The service-encounter design stage
The customer benefit package configuration stage
Question 17(4 points) At which of the following stages are the

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