Question: Question 1 7 ( 5 points ) ListenComcast has asked you to help them specify a service level agreement ( SLA ) specification for the

Question

17 (5

points

)

ListenComcast has asked you to help them specify a service level agreement

(

SLA

)

specification for the home internet service. Write one realistic, measurable, quality requirement concerning the service. Some potential factors include, up

/

download speed, service availability, or dropped packets.

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