Question: Question 1 8 ( 1 point ) A service technician is responsible for taking customer calls for two different models of his company's gas grills.

Question

18 (1

point

)

A service technician is responsible for taking customer calls for two different models of his company's gas grills. His company then allows him to take customer calls for a third model. This would BEST be described as

a job enrichment

b behavior modification

c cross training

d job enlargement

e task significance

Question 18(1 point) A service technician is responsible for taking customer

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