Question 1 a. With the help of an example, explain workflow management system (WMS) and how it helps in improving overall business processes? (10 marks) b. It becomes tedious to do business process modeling for complex organizations. Explain the differences between horizontal and vertical abstractions. You may use diagrams or examples to support your answer. (10 marks) Question 2 a. Provide the pros and cons of each types of Enterprise Resource Planning (ERP) solutions below: i. On-premise ii. On-demand iii. Free & open source software iv. Old Technology V. New Technology (20 marks) b. Imagine you are the project manager of EISS enterprise software development house. You are managing the development of an Enterprise Software and one of your team is about to develop the security aspects of the software. List the security requirements that you will ask them to consider and explain each of them. (10 marks) Question 3 a. The Business Process Re-engineering (BPR) is in the form of a project. Describe the phases in detail and what are done during each phase (20 marks) b. You are appointed as CIO for a well-known hospital. The medical staff of the oncology ward would like to build an expert system for diagnosis. Your preliminary review shows that the financial investment would be great. You have the options to use either System Development Life Cycle (SDLC) or end- user system development or prototyping approach to build this system. State the choice of your approach and cite the reasons behind your choice (30 marks)